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Customer Service Specialist - Grade 9
This position supports agency operations by preparing, coordinating, and managing documents and communications related to programs, services, and organizational initiatives. This role ensures effective information flow and adherence to internal policies. The position will provide direct support to customers via telephone and electronic communication. Ensures accurate information delivery, timely issue resolution, and high-quality service in accordance with agency policies and applicable regulations. View the full position description
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Applications close May 4, 2026
Support Services Specialist - Grade 9
This position is responsible for maintaining the agency’s physical and electronic records by organizing, updating, and tracking documents to ensure accuracy and handled in compliance with all records management policies and retention schedules. The role includes retrieving records for staff and customers, properly storing and securing sensitive information, conducting routine reviews to ensure records are complete and up to standard, and supporting the proper disposal of records when required. The incumbent will also assist staff by explaining records procedures, resolving issues within the filing systems, recommending improvements, and using automated databases to manage and locate records efficiently. View the full position description.
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Applications close May 4, 2026.
Career positions at DOEE will be to experienced workers looking to be a part of the leading authority on energy and environmental issues affecting the District.
For more detailed information and to apply for all job opportunities, please visit the District’s career website at careers.dc.gov.
If you have any questions or concerns regarding the application process please contact us at [email protected].